Privacy Policy

Effective Date: May 4, 2025 ยท Platform: Acadra (acadra.com.ng)

Your privacy matters to us. This policy explains how we collect, use, and protect your data when you use Acadra.

๐Ÿ”’

Your data is secure

Encrypted at rest and in transit

๐Ÿšซ

We never sell your data

No third-party data sales, ever

๐Ÿซ

Schools own their data

Export or delete at any time

1Introduction

Acadra is committed to protecting the privacy of schools, students, and users of our platform. This Privacy Policy explains how we collect, use, and protect your information.

2Information We Collect

a. School Information

  • School name, address, email, phone number

b. User Information

  • Names, email addresses, roles (admin, teacher)

c. Student Information

  • Names, date of birth, gender, academic records
  • Attendance and performance data

d. Technical Data

  • IP address
  • Device / browser information
  • Usage logs

3How We Use Information

We use collected data to:

  • Provide and operate the platform
  • Manage student records and academic results
  • Improve system performance
  • Communicate important updates

4Data Sharing

โœ“ We do NOT sell your data.

We may share data only:

  • With trusted service providers (e.g., hosting, payment processing)
  • When required by law
  • With your explicit consent

5Data Storage & Security

  • Data is stored securely using industry-standard practices
  • Access is restricted based on user roles
  • We implement encryption and access controls

6Data Retention

We retain data:

  • As long as your account is active
  • As required for legal or operational purposes

Schools may request data export before account closure.

7Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (subject to legal obligations)

8Cookies & Tracking

Acadra may use cookies to:

  • Maintain sessions
  • Improve user experience

9Children's Data

Acadra processes student data on behalf of schools. Schools are responsible for:

  • Obtaining parental / guardian consent where required
  • Ensuring lawful use of student data

10Third-Party Services

We may use third-party services such as:

  • Payment processors
  • Email / SMS providers

These services have their own privacy policies.

11Changes to Policy

We may update this Privacy Policy periodically. Continued use of the platform indicates acceptance of the updated policy.

12Contact

๐Ÿ“ง Email: support@acadra.com.ng

๐Ÿ“ž Phone: +234 704 816 0861

ยฉ 2026 Acadra ยท acadra.com.ng